FAQ
Can my family receive a
PLAYpass Card if my spouse is on a Dependent Restricted Assignment for 12
months?
Yes, as long as the
assignment is for more than 6 months to a qualifying Dependent Restricted
Assignment. Your Airman &
Family Readiness Center has a list of specific locations.
My spouse is on a 365-PCS to
a deployed location. Can I get a PLAYpass Card?
Yes, if they have PCS'd to a
forward location and the orders indicate it is in support of an active
Operation. Simply present a copy of your orders when picking up your PLAYpass
card.
What if I was deployed before
the program started. Can I get a PLAYpass card?
Yes, in most cases. We are
extending the offer to families and Single Airmen affected by deployment/dependent
restricted assignment as of 1 Dec 10. Even if you returned but were deployed/dependent
restricted assignment in December 10, we will provide a PLAYpass card for you
and/or your family as long as all other criteria are met.
My spouse and I do not have
children. Are we eligible for the PLAYpass card?
Yes, you are entitled to the
family program offerings. Pick yours up today!
I'm single but recently
returned from deployment; can I get a PLAYpass card?
Yes, as long as all other
criteria is met for deployment status.
Don't forget, your benefits allow you to bring a friend, if you choose.
I'm single but I have
children can I get a PLAYpass card for my children?
Yes, absolutely. In this case you should opt for the
Family/Youth PLAYpass card instead of the Single Airmen PLAYpass card. This way your children may enjoy the
benefits while you are away.
I'm single and want to get a
PLAYpass card upon my return but my children had a Family/Youth card during my
deployment. Am I eligible?
If you received a family and
youth card for your children and caretaker: then you would not be authorized a
second card. You may use any
remaining balance on the family card up to 90 days after your return
I have children under 3 years
of age, there are no classes or programs for this age. What can I do with a card
for them?
If your base offers programs
for children under three, you may of course use your card for them. Plus you
will receive up to 10 hours of hourly childcare per child. (All applicable
Child Development Center (CDC) rules apply)
Are deployed Air National
Guard families entitled to PLAYpass card?
Yes, if the family is located
near an active Air Force base. Due to the types of funding, your cards are only
valid during the actual deployment/dependent restricted assignment and expire
upon your return.
I'm a single Air National
Guard, am I entitled to PLAYpass card?
Unfortunately, due to the types
of funding, a card is not authorized.
Are deployed/dependent
restricted assignment Air Force Reserve (AFR) families entitled to PLAYpass
cards?
Yes, if your family is
located near or on an active Air Force base they may use the cards for both:
the family offerings and the youth classes, sports and hourly childcare.
However, if you are located at an Air Force Reserve (AFR) installation and do
not live near or will not be visiting an active Air Force installation that has
programs available; a card will not be beneficial. The Air Force Reserve Command has a very active Yellow
Ribbon program that helps support deployed AFR personnel affected by deployment.
AFR families and Single
Airmen may use the cards after deployment if all other criteria are met and
they are close to an active Air Force installation that supports the
program.
TENANT ORGANZATION: I'm Army/Navy or Marine, but I my home
station is an official tenant organization hosted by an Air Force base. Can I
get a PLAYpass card?
Yes, if you are officially
assigned (home station) to a tenant organization of an active Air Force base
and your family is located on or near an active Air Force base.
JOINT BASE: I'm Army/Navy or Marine, but my home
station is on a JOINT BASE, where Morale, Welfare and Recreation is operated by
the Air Force Force Support Squadron (FSS). Am I eligible for a card? Due to funding
sources and the limited funds you would not be eligible for a PLAYpass
card. But your branch of Service
has great programs and funding designed to support you and your family during
deployment.
JOINT BASE: I'm Air Force, and Morale, Welfare and
Recreation (MWR) is operated by another branch of Service, instead of the Air
Force Force Support Squadron (FSS).
Am I eligible for a card? The
following installations fall into this category:
á
Bolling
AFB
á
McChord
AFB
á
Pope
AFB
á
Hickam
AFB
á
Pentagon
á
Andersen
AB
Currently we are working with
the MWR and Resource Management offices of the respective Services to determine
the feasibility of their support.
In the meantime you of course may go to the nearest active Air Force
base where Force Support Squadrons run the recreational activities, pick up a
card and use it at their activities.
Please contact us via email at AFSVA.SVK.PLAYPASS@us.af.mil to
request updates and changes to the program as they become available for your
installation.
I'm leaving the area during
my spouse's deployment, but my neighbor wants to use my PLAYpass?
Sorry but the card is only
for the immediate family of the deployed member or Single Airmen.
WHAT DO I NEED TO PICK UP A PLAYpass? Your sponsor may bring in official orders to obtain a
PLAYpass Card(s). If your sponsor is already deployed/dependent restricted
assignment, you may pick up your PLAYpass cards with a copy your sponsor's
orders. Single Airmen: Simply
bring in a copy of your orders upon your return to pick up your card.
WHERE CAN I GET A PLAYpass Card?
Each Air Force installation
has designated the distribution location where you may pick up your PLAYpass
card. You may go to www.myairforcelife.com , click on the ÒMy BaseÓ tab to find your local PLAYpass
card distribution point.
What are the benefits of a PLAYpass
youth card?
Your card may be used for
programs, events, classes and sports designed for youth and up to 10 hours of
hourly child care at your Child Development Center (subject to availability).
You may also use the pass for free or discounted family programs identified at
your local installation. Look for signs in FSS facilities indicating they have PLAYpass
programs.
What else can I use my PLAYpass
card for?
Our FSS activities all kinds
of programs that are eligible for the PLAYpass discount. Be sure to checkout each FSS activity
to find out the types of programs that are continuously offered. Go to www.myairforcelife.com and click on ÒMy
BaseÓ tab for specials where your card(s) may be used. Carry your card with you
at all times to enjoy the full benefits of the program.
My children use the Child
Development Center and School-Age Program every day. May I use the 10 hrs of
hourly child care to pay my normal fees?
Sorry, but the program allows
for you to use your PLAYpass card for 10 hours of hourly child care, not your
regular care. This is designed to provide you and your spouse the opportunity
to participate in programs offered on base.
Do I receive 10 hours of
hourly child care per child?
Yes, each child is eligible
for up to 10 hours of free hourly childcare, providing your installation offers
this program and is operated by an Air Force Support Squadron (FSS).
Unfortunately, any care provided by another branch of service at your
installation will not apply and unused child care for one child may not be
transferred or used for another child.
I'm going home to my parents
during my spouse's deployment. Can I use my passes at another Air Force base?
Yes, go to the nearest Air
Force base to pick up your card. You may use your card at any Air Force
installation that is participating in the program. Please note you may only receive one family card and one
youth card, but it may be used at any participating Air Force installation.
Dual Air Force base cities-
My spouse is assigned to Randolph AFB, but we live closer to Lackland AFB and
use their programs. Can we use our PLAYpass at either location?
Members that live in cities
that have multiple Air Force bases located in and around it may use their PLAYpass
at the base where their children are registered in Youth Programs. Family programs coupon blocks can be
used at any participating active Air Force base participating in the
program. You may pick up your card
at either installation but only one family card and one youth card is
authorized.
I'm at an Air Force base that
is next to an Army base. The Army runs Youth Programs. Can I use my pass at the
Army programs?
No, the Army/Navy/Marines
will not accept a PLAYpass.
PROGRAM EXPIRATION?
When does the card expire?
Everyone has a different
expiration date. But generally the
cards expire 90 days after the return of the member or 31 Dec 12 whichever
comes first. However, it is important to note that the program can be cancelled
at any time if funding is depleted.